Privacy Policy

Align Nutrition  understands that you care about how we collect, use, and share information. This Privacy Policy applies toAlign Nutrition  and our websites, mobile applications, social media sites and handles, and emails we send, as well as the information we collect when you interact with us through social media, email, and other online services (collectively our “Services”). This Privacy Policy explains:

• the types of information we collect through our Services
• how we use and protect that information
• the types of information we may share with others and under what circumstances
• the choices you have regarding our collection, use, and sharing practices
• details regarding our use of third party cookies and other tracking technologies

Notice of Collection of Personal Information: We list the categories of personal information that we collect below under Categories of Personal Information Collected. We collect personal information about you for business and commercial purposes as described below under “Information Use.”

This Privacy Policy applies anywhere it is linked by us. It does not apply to non-Align Nutrition  websites and mobile applications that may link to the Services or be linked to or from the Services; please review the privacy policies on those websites and applications directly to understand their privacy practices.

Information We Collect

Information you give us: Some of the Services may include features or services that permit you to enter contact information and other information about you. We collect and store any information you enter on our Services. This includes:

• Contact information when registering to use our Services.
• Payment information and associated contact information when engaging in a transaction on our site.
• Email address information when subscribing to our email bulletins.
• Any information or data you provide by interacting in our online forums and chatrooms, or by commenting on content posted on our Services. Please note that these comments are also visible to other users of our Services.
• Information you provide when you complete a survey administered by us or a service provider acting on our behalf.
• Information you may submit to inquire about or apply for a job with us.
• If you contact us, we may keep a record of that correspondence and any contact information provided.
• Information regarding your participation in trainings/ educational classes.
• Your image, voice prints, olfactory, and similar information when you participate in any of our recordings and videos.

Information We Collect Automatically: When you interact with the Services, certain information about your use of our Services is automatically collected. Much of this information is collected through cookies, web beacons, and other tracking technologies, as well as through your web browser or device. This includes:

• Details of your visits to our site and information generated in the course of the use of our site (including the timing, frequency and pattern of service use) including, but not limited to, traffic data, location data, weblogs and other communication data, the resources that you access, and how you reached our site.
• Details regarding the device you use to access our Services, including, but not limited to, your IP address, operating system and browser type.
• Information about how you interact with our ads and newsletters, including whether you open or click links in any correspondence.

Please see below for more information about how our automatic collection of information works.

Additional Information About Our Use of Tracking Technologies and Interest-Based Advertising

Align Nutrition  relies on partners to provide many features of our Services using data about your use of Align Nutrition  and other sites. We use cookies for the following purposes:

• Site Operations: Enabling features that are necessary for providing you the services on our site, such as identifying you as being signed in, tracking content views, remembering your preferences and the number of times you have been shown an advertisement.
• Analytics: Allowing us to understand how our Services are being used, track site performance and make improvements.
• Personalized Advertising: Delivering tailored advertising based on your preferences or interests across services and devices and measuring the effectiveness of the ads.
• Social Media: Enabling the sharing of content from our Services through social networking and other sites.

Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, work, or work as designed. You may also be able to opt out of or block tracking by interacting directly with the third parties who conduct tracking through our Services.

Please note that opting out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.

How We Use and Protect Your Information

We may use the information we collect from you for the following purposes:

• To provide you with our products and services, including to take steps to enter into a contract for sale or for services, process payments, fulfill orders, and send service communications.
• To enable additional features on our Services and to provide you with a personalized service.
• To provide you with the best service and improve and grow our business, including understanding our customer base and purchasing trends and understanding the effectiveness of our marketing.
• To detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and to comply with legal requirements regarding the provision of products and services.

How We Secure the Information We Collect From or About You

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Services. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Our Sharing of Your Information

We may share certain personally identifiable information we collect from you to the following third parties for the described purposes.

• Service Providers: We engage vendors to perform functions on our behalf such as: website, software, and data storage, content management, database management, technical integration, marketing automation, analytics, site optimization, conducting customer surveys, and payment processing.
• Social Media Platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through digital cookies they place on your device and other tracking mechanisms. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and controls they make available to you.
• Third parties involved in advertising: We may share certain personally identifiable information with third-party partners to help improve our marketing efforts and to ensure that you receive relevant marketing. These partners may share your information with other third parties to bring you offers of interest. We also partner with third parties who use cookies and other online identifiers to display interest-based advertising to you on the Services and when you visit other online sites or apps.

Additional Information About our Data Collection and Sharing Practices

In addition to the information sharing practices described in the previous section, we may also share and use personal information under the following circumstances.

Sharing of Aggregated Data: We may analyze aggregated, de-identified data and share these analyses at our discretion, including with marketing agencies, media agencies and analytics providers.

Combination of Information: We may combine information from the Services together and with other information we obtain from our business records.

Change of Ownership or Corporate Organization: We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information in the same manner as described in this Policy.

Cross-border Transfer of Data: If you use our Services outside of the United States, you understand that we may collect, process, and store your personal information in the United States and other countries. The laws in the U.S. regarding personal information may be different from the laws of your state or country. Any such transfers will comply with safeguards as required by relevant law. By using the Services, you consent to the collection, international transfer, storage, and processing of your data.

Your Options and Rights

If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of any email you receive from us. 

Categories of Personal Information Collected

You have the right to receive notice of the categories of Personal Information we collect, and the purposes for which we will use those categories of Personal Information. 

Personal and Online Identifiers:

• We collect your name, phone number, and email address and contact address when you create an account or complete a transaction. If you choose to create an account, you will also be asked to create a username, and we will assign one or more unique identifiers to your profile.
• You provide us with payment information, which may be your credit card number or a bank account (if you pay by check), when you complete a transaction. You have the option to store this information to your account.
• We collect your IP address automatically when you use our Services.
• We collect your Device ID automatically when you use our services.
• We may also collect information about your spouse and/or partner.

• Commercial Information: When you engage in transactions with us, we create records of goods or services you have purchased or considered, or purchasing or consuming histories or tendencies.
• Internet or Other Electronic Network Activity Information: We automatically collect information about your browsing history, search history, information regarding your interaction with websites, and applications or advertisements when you utilize our Services.
• Audio, electronic, visual, thermal, olfactory, or similar information: If you contact us via phone, we may record the call. We collect your image, voice print and olfactory or similar information if you are recorded in a classroom setting during one of our trainings or educational courses.
• Professional or employment-related information: We collect information about your career category/title. If you are a job applicant, we collect information about your current employer and  employment history. A copy of our employee privacy notice will be made available to you during the application process.
• Education information: If you are a job applicant, we collect information about the institutions you have attended and the level of education you have attained. A copy of our employee privacy notice will be made available to you during the application process.
• Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics: We may analyze your preferences through a series of computer processes to make inferences about your age range, education level, and gender. On some occasions, we may add our observations to an internal dataset.

How We Use Personal Information Collected

We may use the information we collect from and about you for the following business purposes:

• To process your orders, contact you concerning the status of an order, answer any of your questions, or otherwise contact and communicate with you;
• To address problems with the Services, our business or our products and services, and to protect the security of our site and our business;
• To help us learn more about our Service users and customers and to improve their shopping experience and our business.

We may also use the information we collect from and about you for the following commercial purposes:

• To provide you with customized content, targeted offers, and advertising on our Services, other websites, or direct mail, and to contact you about upcoming sales, promotions, and product information.

Categories of Personal Information

We may share personal information with third-party partners as part of joint marketing and other initiatives. 

• Personal and Online Identifiers, Commercial Information, and Internet/Network Activity Information.

We do not sell or share personal information about persons under the age of 16 without their consent.

We may sell the categories of personal information identified above to carefully selected third-party partners so that they may inform you of offers, promotions, and services; including, advertising networks, marketing coops, social networks, data analytics providers, and data brokers.

Categories of Personal Information Disclosed

• Personal Identifiers; Internet/Network Activity; Commercial Information; Education Information; and Inferences.

We may share the categories of personal information identified above with our service providers, our franchisees, our business partners, and financial services companies.

Right to Know About Personal Information Collected or Disclosed.

You have the right to request that we disclose to you the Personal Information we collect, use or disclose. In order to process your request to know/access your Personal Information or delete your Personal Information we may ask you to take additional steps to verify your request or identity.

Verification Procedures

In order to process your request to know about or delete personal information we collect or disclose, we must verify your request. We do this by:

• Asking you to providing personal identifiers we can match against information we may have collected from you previously; and/or
• Asking you to confirm your request using the email or telephone number associated with your account.

Right to Know/Access Information

You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it.

Right to Request Deletion of Information

You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. We may have a reason under the law why we may not be able to comply with your request, or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.

Right to Information Regarding Participation in Data Sharing for Financial Incentives

You have the right to be free from discrimination based on your exercise of your data integrity rights.

Right to Opt Out of Sale of Personal Information

You have the right to opt out of any sale of your personal information to third parties. 

Please note that your right to opt out does not apply to our sharing of personal information with service providers, who are parties we engage to perform a function on our behalf and are contractually obligated to use the personal information only for that function.

How to Submit an Access or Deletion Request

You may submit a request to exercise your access and/or deletion rights through one of two means:

• By filling out a Consumer Data Request Form
• By emailing us at: info@align-nutrition.com
• You may authorize another individual or a business called an authorized agent, to make requests on your behalf. If you use an authorized agent to make a request, we must verify that you have given the agent the authority to make a request. To do so, we may ask you to do one of the following:

• Provide evidence of your signed permission to authorize the agent to make the request;
• Verify your identity with us; or
• Confirm with us that you have provided the authorized agent with permission to make the request.

Special Information for Nevada Residents

Residents of the State of Nevada have the right to opt out of the sharing of certain pieces of information with third parties. As explained in our “Our Sharing of Your Information” section above, we may share certain personal information with third-party partners for their own uses who help us ensure that you receive relevant marketing, and may share your information with other third-party partners to bring you offers of interest. If you are a Nevada resident and would like to opt out of this sharing, please email us at info@align-nutrition.com

Changes to This Policy

We may make changes to this Policy from time to time. We will post any changes, and such changes will become effective when they are posted. Your continued use of our Services following the posting of any changes will mean that you accept those changes.

For questions about our privacy practices, contact us at:

Align Nutrition Email: info@align-nutrition.com